No sales theater. No mandatory calls.
We don't run discovery calls to build rapport — we run them when written clarification genuinely isn't enough. Everything that matters is written down, versioned, and accepted before work begins.
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01
Understand the problem
You describe what needs solving in your own words — no forced questionnaire.
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02
Clarify requirements
We ask only the follow-up questions your specific problem actually raises.
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03
Determine the smallest adequate solution
Automation when automation is enough. Custom engineering when it isn't.
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04
Scope and price the work
An internal technical and commercial assessment sets the real number — never anchored to what you say you can spend.
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05
Founder-approved proposal
You receive a written, fixed proposal. You can accept it, ask a question, or request a change — material changes produce a new version.
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06
Customer acceptance & required payment
You accept the final version and the applicable terms. Payment clears before the engagement activates.
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07
Build
Work proceeds against the accepted scope, under one accountable team.
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08
Test & review
Work is verified before it's presented as done — not after you find the problem.
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09
Delivery & customer acceptance
You review the result against what was promised and formally accept it.
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10
Ongoing technical partnership, where appropriate
Some engagements end at delivery. Others continue as a retained technical partnership — never automatic, always your call.